free shipping on orders over $35 + free samples on every order 💜📨
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filler@godaddy.com
Hello loves, please carefully read each policy!
SHIPPING:
Our processing time is 1-3 business days!
Once you receive your email confirmation, your shipping label has been printed and on its way to the post office for drop off.
Depending on which shipping method you pick, is how long it MAY take.
You can track your order with the confirmation email.
ADDRESS:
Customers are responsible for adding the correct shipping address.
We are not responsible for any errors or lost packages.
Contact your local USPS, if your order was lost in route.
PRODUCT:
Due to Texas weather cooling down, GBK will be shipping out body butters now! We are not responsible for damaged or melted product. No refunds or reshipments will be sent for this reason, we take various measures, like insulated wrap and freezing before shipment. If your product reaches to you melted, please place it in the refrigerator or let cool at room temperature and use as is. The ingredients are on each product description for any allergen reasons.
Patch test is ALWAYS recommended before use
(There may be a slight variation of colors as all of our products are handmade in small batches)
REFUND
ALL SALES ARE FINAL.
If you believe you received a wrong or missing item, email kwill@glossybyklaudia.com to discuss further action.
Thank you. 💜